Customer Testimonials

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DealerRater Apr 19, 2024

Bill made the experience easy and as quick as possible. Was easy to get along with, and very personable.

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DealerRater Apr 15, 2024

Great buying experience with Steve at Dick Hanna Jeep, he and the team went above and beyond my expectations.

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DealerRater Apr 8, 2024

I'm so happy with my VW Tiguan I purchased from Dick Hannah Jeep by Van Mall. I was unsure what I wanted in a new vehicle. Bill Farra helped me find what I needed by asking me a lot of questions of what I wanted in my new vehicle. While we test drove it, he knew all the features already. He pointed out the newest upgrades, I didn't know were possible. He was very knowledgeable about the engine and overall driving experience. A few days after my purchase I was contacted to make sure I was still satisfied ...

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DealerRater Apr 6, 2024

i was really nervous going into the car buying process, since it was due to my car being totaled out and I wasn’t exactly in a position to be purchasing a new car. Steve was so kind and made the process a breeze, and I drove out of there in my dream car.

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DealerRater Mar 29, 2024

Excellent all around . Ordered a new Jeep from STEVE WALSH just received last week . Everything went smoothly he kept in contact with me before and after delivery. Would buy from again although my other Jeep was 22 years old so it might be awhile. LOVE MY NEW JEEP--- Give Steve ALL the commission . Thanks Diane

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DealerRater Mar 28, 2024

The buying process was quick and easy. Steve the salesman was amazing to work with.

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DealerRater Mar 24, 2024

Very friendly and informative sales team! They made the buying experience easy and fun. I would definitely recommend doing business with Dick Hannah. Thanks!

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DealerRater Mar 23, 2024

I have bought my last three vehicles at Dick Hannah. I would not go anyplace else.

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DealerRater Mar 22, 2024

Steve Walsh was amazing! He got our family the exact car we wanted at a price we could afford. He was so understanding and answered all questions with no hesitation! Will definitely be recommending him to anyone looking for a car!

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DealerRater Mar 17, 2024

Dick Hannah Jeep is the best in the business. Their dealership is clean, great inventory, and great staff. Especially Steve Walsh!

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DealerRater Mar 13, 2024

Roxanne was great. Best car buying experience ever. No pressure. Super helpful. She said she wanted me to find a car that I absolutely loved, and with her help, I did. I would recommend her to anyone.

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DealerRater Mar 12, 2024

Salesman Steve Walsh was excellent. Super knowledgeable, not pushy and just an all around great guy. Would buy from him again in a heartbeat!

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DealerRater Feb 25, 2024

This car buying experience was a complete opposite from the last one! Friendly, knowledgeable, competent staff. Transaction completed in a reasonable amount of time. Thank you, Steve and Arman!

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DealerRater Feb 21, 2024

One of the easiest experiences buying a vehicle I’ve ever had. Bill and everyone else were awesome!

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DealerRater Feb 18, 2024

Had a blast buying my new car with Bill Farra and the team. I had an expiring lease and Bill was incredibly consistent with communication leading up to its return. It made it easy to decide to buy a car from him. Told Bill what car I was interested in and it was outside and ready when I arrived at my appointment. The transaction was smooth and easy. Even the friend I dragged along with me had an enjoyable experience. Thank you Bill and the finance and management team for making my car buying experience a fun one.

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DealerRater Feb 18, 2024

Steve was great to work with. He was very knowledgeable and helpful. He listened to my problems / concerns and addressed them all.

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DealerRater Feb 10, 2024

Steve was very helpful in in the process of us trading and getting into a new truck

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DealerRater Feb 5, 2024

We got Fantastic service from Roxanne. She let us take our time and look at many different choices before deciding on the Perfect Gladiator for us. Very easy transaction! Totally recommend

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DealerRater Dec 19, 2023

Thank you Steve and Team for making this purchase quick and seamless, I would highly recommend your Dealership to others.

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DealerRater Dec 6, 2023

Roxanne was awesome to deal with and made sure the buying process went smoothly. I highly recommend her and Dick Hannah Jeep!

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DealerRater Dec 3, 2023

The incredibly knowledgeable staff made shopping for a used car easier than any I’ve experienced before. What is normally a stressful, draining process was completely turned into an activity that was actually enjoyable and even exciting. They were very patient and understanding and did everything they could to answer all of my questions and put my mind at ease. Steve was our salesman and made the entire process a breeze. There was absolutely no pressure and it felt like he just wanted to get me into a vehicle that was right for me in every way. I could easily ...

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DealerRater Dec 1, 2023

Roxanne was great! She helped us find a Jeep that worked within our budget with low miles. We are more than happy!

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DealerRater Nov 29, 2023

We came to Dick Hannah when shopping to replace a vehicle. I made an appointment to look at a car on the Tuesday before Thanksgiving. When we arrived Roxanne was waiting and gave us her full attention. She not only showed us the vehicle I was interested in but offered alternatives to consider which could save money. I'm not an easy customer to sell to. When I told her that we would need to go home, discuss and sleep on it before we would decide, she didn't balk or try any hard sell tactics even though the following ...

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DealerRater Nov 28, 2023

Osman Moncada and all other members at the dealership went out of their way to make sure I got into the vehicle that I wanted.

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DealerRater Nov 12, 2023

I’ve bought a car here in the past, and everyone was so nice. So when we needed a new car, we decided to go to DH. Roxie was so patient and sweet. She helped us find our dream car.

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DealerRater Nov 11, 2023

Great showroom with an amazing staff. Jason really went the extra mile to get me in a great vehicle

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DealerRater Nov 6, 2023

The staff were very helpful, they were punctual and responsive to our requests, it was a good experience.

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DealerRater Nov 4, 2023

Brian Cortez really helped me out with this. He explained everything so well and had an answer for all of my questions. I was hesitant at first but he really made me comfortable with how personable he was.

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DealerRater Nov 1, 2023

Highly recommend Michael as your sales rep. Very patient, went above and beyond answering all our questions. Easy to talk to, sweet, funny, very passionate and knowledgeable. Thank you Michael for making my first time buying a car a great experience, appreciate you!

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DealerRater Nov 1, 2023

Had a good smooth experience buying a car here. Talk with Steve. Thank you, again

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DealerRater Oct 28, 2023

Steve Walsh did a great job with the customer service and I would happily work with him again

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DealerRater Oct 27, 2023

They were excellent in getting me into a vehicle. The gentleman that helped me made it happen

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DealerRater Oct 25, 2023

Easy transaction and Steve was responsive to all our questions and communication at dealership and after.

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DealerRater Oct 24, 2023

Roxanne was phenomenal! So kind and helpful. Didn't feel pressured to buy and she went above and Beyond.

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DealerRater Oct 21, 2023

A wonderful experience working with Roxanne. She was so kind and knowledgeable. I wasn’t sure what car I wanted but had ideas. Roxanne took the time to talk to me, walk me around, and search dealerships around to make sure I got the exact car I wanted. She also talked me through the buying process. Roxanne is the BEST! Highly recommend you go to this dealership and ask for her.

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DealerRater Oct 16, 2023

Great car dealership and buying process. Loved it I would go back again to buy

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DealerRater Oct 8, 2023

Michael did a great at finding me my jeep renegade he is super nice and sweet

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DealerRater Oct 4, 2023

It was a rainy day in September when I found the Gladiator I've been looking for on the Dick Hannah Jeep website. I submitted an inquiry and received a response from Bill Farra within minutes. Bill told me he would have the Gladiator reserved and ready for me when I arrived. When I arrived, Bill was waiting in the parking lot for me. Did I mention it was a rainy day? Who does that? Bill does! Bill is very knowledgeable and answered all my questions, even questions I didn't know I had. This was by far the easiest ...

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DealerRater Oct 3, 2023

Brett is the best of the best! If you want a trustworthy, upfront, salesman, this is your guy!! We have bought many cars with Brett and we wouldn't go to anyone else.

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DealerRater Oct 2, 2023

Roxanne helped us get a great car! It was all painless and a very pleasant experience all around. We'd recommend Roxanne to anyone!

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DealerRater Oct 1, 2023

Our experience with Adrian was great.I had been coming in for a month or more trying to decide and he was patient and courteous throughout. Not pushy, knowledgeable and if he didn't know he did his best to find out.

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DealerRater Oct 1, 2023

Adrian Contreras has helped me buy my last two jeeps from this dealership. He’s the definition of a great car salesman. Knowledgeable, kind, not pushy. Would recommend him and this dealership anyday.

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DealerRater Sep 20, 2023

We had the best car-buying experience, thanks to Steve Walsh. Steve really took the time to understand what we needed in a car, didn't rush or pressure us into anything, and made sure we got a great deal. Knowledgeable, no pressure, and super friendly. Highly recommend! Thanks, Steve! You're a star! 🚗🌟

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DealerRater Sep 18, 2023

Everyone was super great and helpful! I will be going back there for my next car!

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DealerRater Sep 17, 2023

Very pleasant experience! Ozzy my sales person was awesome very knowledgeable and easy to work with!! Good honest communication thru out the transaction would definitely recommend!!!

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DealerRater Sep 16, 2023

They were great and not cheesy car sales guys. Steve Rocked and was very helpful and knowledgeable about Jeeps which to me mean a lot. I dislike when you’re at a dealership and the sale people know nothing about the vehicles they’re selling. Great job Steve!

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DealerRater Sep 11, 2023

I worked with Roxanne and she was absolutely amazing! She made the process very easy, low pressure, and picked me out an amazing car to fit my needs and not so great credit. This lady was wonderful to work with, kind and helpful every step of the way. She made the process fun that is usually long and stressful! Will absolutely come back to her again in the future <3

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DealerRater Sep 10, 2023

I went to this dealership and was helped by Michael and Joe. They were both very attentive and made sure I got a car that I truly wanted. If I hesitated even a little, they went straight to the computer to find something else. Definitely recommend this dealership.

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DealerRater Sep 5, 2023

Friendly, efficient, patient with those who are tech challenged, good explanation of features and benefits of new minivan. Ozzy listened carefully to what we needed without pressure. Good work Ozzy and thank you! Dennis and Louise Simpson

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DealerRater Sep 3, 2023

Great experience, Adrian was great and I can tell he had my back. The manager David was also very kind but straightforward. I will definitely return next time I need a car.

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DealerRater Sep 1, 2023

We had a great experience with Chandler buying our new jeep. Very fast and easy process, he answered all of our silly questions with enthusiasm and it was obvious he wanted us to come into a purchase decision having all the information we needed to feel comfortable with this big purchase. Thank you so much for burning your whole afternoon on us. We appreciate you!

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DealerRater Aug 30, 2023

Our family is so happy with our recent vehicle purchase. Ozzy at Dick Hannah Jeep in Vancouver was a great resource, friendly and accommodating. This is our second vehicle purchase with Dick Hannah and I will be recommending our friends and family to work with Ozzy for their vehicle needs in the future. Thank you!

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DealerRater Aug 30, 2023

I had a great experience with the purchase of my last car at Dick Hannah Jeep with sales lady Roxanne. After going through an accident I was very distraught but with Roxannes kindness and knowledge of the auto industry she was able to find me a car that fits my needs. I recommend that anyone in need of another car lo.ok up Roxanne and I am sure she can find what you are looking for.

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DealerRater Aug 26, 2023

Steve helped us right away. We were able to test drive the vehicle that we wanted. Overall a very positive experience.

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DealerRater Aug 26, 2023

Great customer service and willing to help you out My sale person for exactly what I wanted for the price I wanted

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DealerRater Aug 24, 2023

I had the pleasure of working with Steve and he was amazing! This was my first time buying a car and I appreciated all the help from him and this dealership!

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DealerRater Aug 21, 2023

Bill assisted us in purchasing/ordering our brand new jeep, we worked with him for about 7 month while the Jeep was being built. Great customer service, search for Bill at Dick Hannah for all your car needs, wants & desires! Thanks guys!

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DealerRater Aug 17, 2023

Avery made the whole process of buying a car super easy, glad I got him as my sales person for a car and no one else, from start to finish the process was super easy, he made everything very clear, I genuinely felt cared for when buying my civic, good man, he deserves a huge bonus for sure

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DealerRater Aug 14, 2023

I worked with Roxanne and she was amazing! Super friendly, answered all my questions and made sure I had what I needed in a vehicle. I would 10/10 recommend the awesome crew here!

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DealerRater Aug 13, 2023

Michael Jordan Good and respectful, made sure my needs and wants were met. And greated me with a smile and warm welcomes, couldn’t have had a better experience.

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DealerRater Aug 5, 2023

My husband and were helped by Gabe in service, Rosa in sales and Christina in finance. Each were caring and helpful. We spent most of the time with Rosa. She is very knowledgeable and accommodating. After we purchased the Jeep she stayed with us until we drove it off the lot (at 9:30 pm!) and followed through with emailing us helpful videos. She called a couple of days later to see how it is going and offered to have me come in to augment my learning curve! I will do that! I have no reservations on recommending her and Dick Hannah ...

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DealerRater Aug 4, 2023

Avery was awesome and found me what I wanted for the price I requested. Loved the first day in my new car today. This is the 4th car I’ve bought from Dick Hannah jeep, but was by far the best experience. Thank you Avery for all your hard work.

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DealerRater Aug 3, 2023

Thank you Steve Walsh for helping me choose the best Jeep Wrangler for me! You were helpful and informative. It was a fun and stress free experience 😊!

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DealerRater Aug 1, 2023

I had such a great experience with my jeep. Brian cortez was such a big help and got me exactly what I wanted! Will for sure come back.

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DealerRater Aug 1, 2023

Had a great experience at Dick Hannah Jeep! My family and I worked with Brian Cortez and he was such great help and answering all our questions even the small ones. We really appreciate it, it made the buying experience fun!

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DealerRater Aug 1, 2023

Brian Cortez was supper nice and cared for our time. I will definitely be coming back with him.

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DealerRater Aug 1, 2023

Chandler and the team knocked it out of the park, car buying can suck but yall made it easy. Thanks

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DealerRater Aug 1, 2023

My experience with Michael jordan has been nothing short of amazing. He listened to my needs and made sure my time there was enjoyable. He’s personable and a great listener. I would recommend purchasing from this dealership to friends and family.

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DealerRater Jul 30, 2023

Adrian was extremely helpful in our car buying process for our son. He did a great job answering questions and making suggestions as to what cars we may have wanted to look at.

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DealerRater Jul 28, 2023

I came in and was amazed at how helpful and polite Avery Belinski was. Extremely insightful and answered all of my questions immediately. Truly a nice, smooth, easy process. Thank you Avery!

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DealerRater Jul 28, 2023

Absolutely a great experience from walking in the door to driving away. Bill Farra helped me pick out then test drive a new Grand Cherokee. He answered a lot of questions and was really patient throughout the entire process. Bill even drove to my home afterwards to pick up the extra keys and title to my trade-in. Amazing to see this kind of service these days. Thanks Bill and looking forward to many years of fun with my new Jeep! Bradley Gray

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DealerRater Jul 25, 2023

Steve provided us with excellent service- no pressure, answered our questions and went above and beyond making it’ll the vehicle buying experience enjoyable.

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DealerRater Jul 24, 2023

We always have such a great experience here. We have purchased many cars. Everyone was so helpful and kind. Bill and his boss made the process very easy and explained everything so well. We felt very confident in our decision and that is why we always come back to buy our cars as loyalcustomers.

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DealerRater Jul 22, 2023

I had such a great experience here. Everyone was so helpful and kind. Steve made the process very easy and explained everything so well. I felt very confident in my decision and I love my new car! 🙂

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DealerRater Jul 22, 2023

It was a pleasure working with Steve. He and David were full of knowledge to help me with my buying potions.

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DealerRater Jul 21, 2023

Bill Farra was wonderful in helping me pick out my first new vehicle, a Grand Cherokee. Bill was patient, knowledgeable and very friendly through the entire process (which was much easier that any car I've bought before). He even came to my house afterwards to pickup Title and extra keys from my trade-in. Excellent experience altogether and I feel I'm in great hands in the future years for service at Dick Hannah.

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DealerRater Jul 18, 2023

Just got my car today and can’t say enough, how helpful Michael was. He is a very pleasant non pushy salesman to work with. Gets you what you want and his communication with my car updates were quick! Definitely recommend working with Michael, he’ll take care of you like family!

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DealerRater Jul 14, 2023

I can't speak highly enough of Adrian. Not only did he make the buying process a fun and easy experience, but he has also continued to be an invaluable source of information and assistance with all my questions even after I purchased my new Jeep.

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DealerRater Jul 10, 2023

Adrian made my Jeep purchase the BEST experience! He was able to put me in my dream Jeep while making the process fun! Adrian is patient, kind, knowledgeable and is truly invested in his customer’s satisfaction. He has earned our business and will be HIGHLY recommended to all of our families and friends. This was hands down the best car buying experience I’ve ever had and Adrian is absolutely AMAZING!

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DealerRater Jul 1, 2023

Avery was ABSOLUTELY AMAZING, buying a nee car is not an easy or fast process and the patience this man had with me and working with me was an absolute pleasure, you don’t see this kind of effort very often, so I can say that I will most definitely be sending anyone I know that wants to buy a car to this dealership and specially to speak with Avary… I also have to say thank you to David, I truly appreciate both of you!

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DealerRater Jul 1, 2023

Adrian made the buying process easy and fun. He was informed, friendly, and so easy to work with. Adrian helped me find exactly what I was looking for and I couldn't be happier with my new Jeep!

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DealerRater Jun 30, 2023

We worked with Chandler to purchase our new jeep and we had an Amazing experience. We hope you are still here when we come back next year and congratulations on your upcoming wedding!

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DealerRater Jun 28, 2023

Avery Bilensky is a great example of what an outstanding sales person should look like. In a month long process, Avery was extremely patient, kind, consistently followed up with me and treated me as a friend rather than a customer. He thought of a vehicle that might work for my situation that even I never could have thought of, I came in drove it, loved it and he made me an offer I couldn't refuse. if you're in the market for a vehicle, ASK FOR AVERY.

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DealerRater Jun 28, 2023

Avery was a great resource. He helped us find the perfect vehicle for our needs and made the process fun and enjoyable. I will recommend him and Dick Hannah Jeep to everyone!

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DealerRater Jun 24, 2023

Roxie was great to work with. Very pleasant and no xx. I got a great vehicle and am so happy with it.

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DealerRater Jun 24, 2023

My salesperson Bill F did a great job. Very pleased with our buying experience! Trade in value was fair.

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DealerRater Jun 18, 2023

Our sales rep was Michael Jordan at the Vancouver Dick Hannah Jeep dealership. He was awesome to work with!

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DealerRater Jun 18, 2023

I recently bought a car from Brian Cortez and he made the entire buying process so easy. I had an idea of what I wanted and he really came through.

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DealerRater Jun 17, 2023

Brian Cortez was great to work with. Veyr helpful, friendly and I came out very happy. Will definitely work with him again next time I'm looking. Already referred some coworkers.

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DealerRater Jun 12, 2023

Roxanne Parisien was great to work with. I needed a used low mileage minivan for my growing family. She made sure I had the opportunity to view the van I was most interested in before it sold. I ended up buying the van and am very happy with it. I also got a very fair price on my trade in. Thanks Roxanne and Dick Hannah Jeep!

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DealerRater Jun 12, 2023

We worked with Steve Walsh. It was a great experience. He helped us find a great minivan for our soon to be family of 6.

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DealerRater Jun 9, 2023

I worked with Micheal to purchase my jeep grand Cherokee and had such a wonderful experience! Dare I say I had fun buying a car?! The whole experience and every team member I encountered was so friendly and helpful and got the deal I wanted!

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DealerRater Jun 4, 2023

We worked with Steve to buy a new wrangler 4xe and he made the process so painless! Super knowledgeable and friendly, as was everyone that helped us out (Chris, Arman, and Jeff) thank you guys!

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DealerRater May 31, 2023

We worked with Chandler and Joe and the whole process was super easy and pain free. Thanks guys.

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DealerRater May 31, 2023

This is our second car that we bought from Chandler last weekend and it was one of the easiest car buying experiences ever. No hassle- no xx. We were in and out in about 90 minutes with our new car.

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DealerRater May 21, 2023

We worked with Avery. He was extremely knowledgeable and very friendly. He even helped getting my Jeep washed and prepped to roll out of the show room floor. I appreciated that he kept in mind what I really wanted in a vehicle and didn’t waste our time looking for anything else. We will recommend Dick Hannah Jeep and Avery to all of our friends looking to buy or lease.

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DealerRater May 16, 2023

Had a great experience with Michael!! Kind and friendly and did a great job at finding a car we liked for the first time!

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