Customer Testimonials
Roxanne was awesome to deal with and made sure the buying process went smoothly. I highly recommend her and Dick Hannah Jeep!
The incredibly knowledgeable staff made shopping for a used car easier than any I’ve experienced before. What is normally a stressful, draining process was completely turned into an activity that was actually enjoyable and even exciting. They were very patient and understanding and did everything they could to answer all of my questions and put my mind at ease. Steve was our salesman and made the entire process a breeze. There was absolutely no pressure and it felt like he just wanted to get me into a vehicle that was right for me in every way. I could easily ...
Roxanne was great! She helped us find a Jeep that worked within our budget with low miles. We are more than happy!
We came to Dick Hannah when shopping to replace a vehicle. I made an appointment to look at a car on the Tuesday before Thanksgiving. When we arrived Roxanne was waiting and gave us her full attention. She not only showed us the vehicle I was interested in but offered alternatives to consider which could save money. I'm not an easy customer to sell to. When I told her that we would need to go home, discuss and sleep on it before we would decide, she didn't balk or try any hard sell tactics even though the following ...
Osman Moncada and all other members at the dealership went out of their way to make sure I got into the vehicle that I wanted.
I’ve bought a car here in the past, and everyone was so nice. So when we needed a new car, we decided to go to DH. Roxie was so patient and sweet. She helped us find our dream car.
Great showroom with an amazing staff. Jason really went the extra mile to get me in a great vehicle
The staff were very helpful, they were punctual and responsive to our requests, it was a good experience.
Brian Cortez really helped me out with this. He explained everything so well and had an answer for all of my questions. I was hesitant at first but he really made me comfortable with how personable he was.
Highly recommend Michael as your sales rep. Very patient, went above and beyond answering all our questions. Easy to talk to, sweet, funny, very passionate and knowledgeable. Thank you Michael for making my first time buying a car a great experience, appreciate you!
Had a good smooth experience buying a car here. Talk with Steve. Thank you, again
Steve Walsh did a great job with the customer service and I would happily work with him again
They were excellent in getting me into a vehicle. The gentleman that helped me made it happen
Easy transaction and Steve was responsive to all our questions and communication at dealership and after.
Roxanne was phenomenal! So kind and helpful. Didn't feel pressured to buy and she went above and Beyond.
A wonderful experience working with Roxanne. She was so kind and knowledgeable. I wasn’t sure what car I wanted but had ideas. Roxanne took the time to talk to me, walk me around, and search dealerships around to make sure I got the exact car I wanted. She also talked me through the buying process. Roxanne is the BEST! Highly recommend you go to this dealership and ask for her.
Great car dealership and buying process. Loved it I would go back again to buy
Michael did a great at finding me my jeep renegade he is super nice and sweet
It was a rainy day in September when I found the Gladiator I've been looking for on the Dick Hannah Jeep website. I submitted an inquiry and received a response from Bill Farra within minutes. Bill told me he would have the Gladiator reserved and ready for me when I arrived. When I arrived, Bill was waiting in the parking lot for me. Did I mention it was a rainy day? Who does that? Bill does! Bill is very knowledgeable and answered all my questions, even questions I didn't know I had. This was by far the easiest ...
Brett is the best of the best! If you want a trustworthy, upfront, salesman, this is your guy!! We have bought many cars with Brett and we wouldn't go to anyone else.
Roxanne helped us get a great car! It was all painless and a very pleasant experience all around. We'd recommend Roxanne to anyone!
Our experience with Adrian was great.I had been coming in for a month or more trying to decide and he was patient and courteous throughout. Not pushy, knowledgeable and if he didn't know he did his best to find out.
Adrian Contreras has helped me buy my last two jeeps from this dealership. He’s the definition of a great car salesman. Knowledgeable, kind, not pushy. Would recommend him and this dealership anyday.
We had the best car-buying experience, thanks to Steve Walsh. Steve really took the time to understand what we needed in a car, didn't rush or pressure us into anything, and made sure we got a great deal. Knowledgeable, no pressure, and super friendly. Highly recommend! Thanks, Steve! You're a star! 🚗🌟
Everyone was super great and helpful! I will be going back there for my next car!
Very pleasant experience! Ozzy my sales person was awesome very knowledgeable and easy to work with!! Good honest communication thru out the transaction would definitely recommend!!!
They were great and not cheesy car sales guys. Steve Rocked and was very helpful and knowledgeable about Jeeps which to me mean a lot. I dislike when you’re at a dealership and the sale people know nothing about the vehicles they’re selling. Great job Steve!
I worked with Roxanne and she was absolutely amazing! She made the process very easy, low pressure, and picked me out an amazing car to fit my needs and not so great credit. This lady was wonderful to work with, kind and helpful every step of the way. She made the process fun that is usually long and stressful! Will absolutely come back to her again in the future <3
I went to this dealership and was helped by Michael and Joe. They were both very attentive and made sure I got a car that I truly wanted. If I hesitated even a little, they went straight to the computer to find something else. Definitely recommend this dealership.
Friendly, efficient, patient with those who are tech challenged, good explanation of features and benefits of new minivan. Ozzy listened carefully to what we needed without pressure. Good work Ozzy and thank you! Dennis and Louise Simpson
Great experience, Adrian was great and I can tell he had my back. The manager David was also very kind but straightforward. I will definitely return next time I need a car.
We had a great experience with Chandler buying our new jeep. Very fast and easy process, he answered all of our silly questions with enthusiasm and it was obvious he wanted us to come into a purchase decision having all the information we needed to feel comfortable with this big purchase. Thank you so much for burning your whole afternoon on us. We appreciate you!
Our family is so happy with our recent vehicle purchase. Ozzy at Dick Hannah Jeep in Vancouver was a great resource, friendly and accommodating. This is our second vehicle purchase with Dick Hannah and I will be recommending our friends and family to work with Ozzy for their vehicle needs in the future. Thank you!
I had a great experience with the purchase of my last car at Dick Hannah Jeep with sales lady Roxanne. After going through an accident I was very distraught but with Roxannes kindness and knowledge of the auto industry she was able to find me a car that fits my needs. I recommend that anyone in need of another car lo.ok up Roxanne and I am sure she can find what you are looking for.
Steve helped us right away. We were able to test drive the vehicle that we wanted. Overall a very positive experience.
Great customer service and willing to help you out My sale person for exactly what I wanted for the price I wanted
I had the pleasure of working with Steve and he was amazing! This was my first time buying a car and I appreciated all the help from him and this dealership!
Bill assisted us in purchasing/ordering our brand new jeep, we worked with him for about 7 month while the Jeep was being built. Great customer service, search for Bill at Dick Hannah for all your car needs, wants & desires! Thanks guys!
Avery made the whole process of buying a car super easy, glad I got him as my sales person for a car and no one else, from start to finish the process was super easy, he made everything very clear, I genuinely felt cared for when buying my civic, good man, he deserves a huge bonus for sure
I worked with Roxanne and she was amazing! Super friendly, answered all my questions and made sure I had what I needed in a vehicle. I would 10/10 recommend the awesome crew here!
Michael Jordan Good and respectful, made sure my needs and wants were met. And greated me with a smile and warm welcomes, couldn’t have had a better experience.
My husband and were helped by Gabe in service, Rosa in sales and Christina in finance. Each were caring and helpful. We spent most of the time with Rosa. She is very knowledgeable and accommodating. After we purchased the Jeep she stayed with us until we drove it off the lot (at 9:30 pm!) and followed through with emailing us helpful videos. She called a couple of days later to see how it is going and offered to have me come in to augment my learning curve! I will do that! I have no reservations on recommending her and Dick Hannah ...
Avery was awesome and found me what I wanted for the price I requested. Loved the first day in my new car today. This is the 4th car I’ve bought from Dick Hannah jeep, but was by far the best experience. Thank you Avery for all your hard work.
Thank you Steve Walsh for helping me choose the best Jeep Wrangler for me! You were helpful and informative. It was a fun and stress free experience 😊!
I had such a great experience with my jeep. Brian cortez was such a big help and got me exactly what I wanted! Will for sure come back.
Had a great experience at Dick Hannah Jeep! My family and I worked with Brian Cortez and he was such great help and answering all our questions even the small ones. We really appreciate it, it made the buying experience fun!
Brian Cortez was supper nice and cared for our time. I will definitely be coming back with him.
Chandler and the team knocked it out of the park, car buying can suck but yall made it easy. Thanks
My experience with Michael jordan has been nothing short of amazing. He listened to my needs and made sure my time there was enjoyable. He’s personable and a great listener. I would recommend purchasing from this dealership to friends and family.
Adrian was extremely helpful in our car buying process for our son. He did a great job answering questions and making suggestions as to what cars we may have wanted to look at.
I came in and was amazed at how helpful and polite Avery Belinski was. Extremely insightful and answered all of my questions immediately. Truly a nice, smooth, easy process. Thank you Avery!
Absolutely a great experience from walking in the door to driving away. Bill Farra helped me pick out then test drive a new Grand Cherokee. He answered a lot of questions and was really patient throughout the entire process. Bill even drove to my home afterwards to pick up the extra keys and title to my trade-in. Amazing to see this kind of service these days. Thanks Bill and looking forward to many years of fun with my new Jeep! Bradley Gray
Steve provided us with excellent service- no pressure, answered our questions and went above and beyond making it’ll the vehicle buying experience enjoyable.
We always have such a great experience here. We have purchased many cars. Everyone was so helpful and kind. Bill and his boss made the process very easy and explained everything so well. We felt very confident in our decision and that is why we always come back to buy our cars as loyalcustomers.
I had such a great experience here. Everyone was so helpful and kind. Steve made the process very easy and explained everything so well. I felt very confident in my decision and I love my new car! 🙂
It was a pleasure working with Steve. He and David were full of knowledge to help me with my buying potions.
Bill Farra was wonderful in helping me pick out my first new vehicle, a Grand Cherokee. Bill was patient, knowledgeable and very friendly through the entire process (which was much easier that any car I've bought before). He even came to my house afterwards to pickup Title and extra keys from my trade-in. Excellent experience altogether and I feel I'm in great hands in the future years for service at Dick Hannah.
Just got my car today and can’t say enough, how helpful Michael was. He is a very pleasant non pushy salesman to work with. Gets you what you want and his communication with my car updates were quick! Definitely recommend working with Michael, he’ll take care of you like family!
I can't speak highly enough of Adrian. Not only did he make the buying process a fun and easy experience, but he has also continued to be an invaluable source of information and assistance with all my questions even after I purchased my new Jeep.
Adrian made my Jeep purchase the BEST experience! He was able to put me in my dream Jeep while making the process fun! Adrian is patient, kind, knowledgeable and is truly invested in his customer’s satisfaction. He has earned our business and will be HIGHLY recommended to all of our families and friends. This was hands down the best car buying experience I’ve ever had and Adrian is absolutely AMAZING!
Avery was ABSOLUTELY AMAZING, buying a nee car is not an easy or fast process and the patience this man had with me and working with me was an absolute pleasure, you don’t see this kind of effort very often, so I can say that I will most definitely be sending anyone I know that wants to buy a car to this dealership and specially to speak with Avary… I also have to say thank you to David, I truly appreciate both of you!
Adrian made the buying process easy and fun. He was informed, friendly, and so easy to work with. Adrian helped me find exactly what I was looking for and I couldn't be happier with my new Jeep!
We worked with Chandler to purchase our new jeep and we had an Amazing experience. We hope you are still here when we come back next year and congratulations on your upcoming wedding!
Avery Bilensky is a great example of what an outstanding sales person should look like. In a month long process, Avery was extremely patient, kind, consistently followed up with me and treated me as a friend rather than a customer. He thought of a vehicle that might work for my situation that even I never could have thought of, I came in drove it, loved it and he made me an offer I couldn't refuse. if you're in the market for a vehicle, ASK FOR AVERY.
Avery was a great resource. He helped us find the perfect vehicle for our needs and made the process fun and enjoyable. I will recommend him and Dick Hannah Jeep to everyone!
Roxie was great to work with. Very pleasant and no xx. I got a great vehicle and am so happy with it.
My salesperson Bill F did a great job. Very pleased with our buying experience! Trade in value was fair.
Our sales rep was Michael Jordan at the Vancouver Dick Hannah Jeep dealership. He was awesome to work with!
I recently bought a car from Brian Cortez and he made the entire buying process so easy. I had an idea of what I wanted and he really came through.
Brian Cortez was great to work with. Veyr helpful, friendly and I came out very happy. Will definitely work with him again next time I'm looking. Already referred some coworkers.
Roxanne Parisien was great to work with. I needed a used low mileage minivan for my growing family. She made sure I had the opportunity to view the van I was most interested in before it sold. I ended up buying the van and am very happy with it. I also got a very fair price on my trade in. Thanks Roxanne and Dick Hannah Jeep!
We worked with Steve Walsh. It was a great experience. He helped us find a great minivan for our soon to be family of 6.
I worked with Micheal to purchase my jeep grand Cherokee and had such a wonderful experience! Dare I say I had fun buying a car?! The whole experience and every team member I encountered was so friendly and helpful and got the deal I wanted!
We worked with Steve to buy a new wrangler 4xe and he made the process so painless! Super knowledgeable and friendly, as was everyone that helped us out (Chris, Arman, and Jeff) thank you guys!
We worked with Chandler and Joe and the whole process was super easy and pain free. Thanks guys.
This is our second car that we bought from Chandler last weekend and it was one of the easiest car buying experiences ever. No hassle- no xx. We were in and out in about 90 minutes with our new car.
We worked with Avery. He was extremely knowledgeable and very friendly. He even helped getting my Jeep washed and prepped to roll out of the show room floor. I appreciated that he kept in mind what I really wanted in a vehicle and didn’t waste our time looking for anything else. We will recommend Dick Hannah Jeep and Avery to all of our friends looking to buy or lease.
Michael Jordan was a great sales person to work this for my first ever time buying a car!!
Had a great experience with Michael!! Kind and friendly and did a great job at finding a car we liked for the first time!
My husband and I worked with Michael Jordan and he was not only extremely helpful but was amazing to work with! He did extremely well at listening to what we were looking for; and surprisingly got us into something we wouldn’t have chosen ourselves but after the test drive and showing us all the things that checked off our list we feel in love with! We couldn’t be happier with our choice and had the best time working with Michael. If you’re even slightly interested in getting a new or used car he is definitely who you ...
Bill Farra is great to work with! He helped me take a test drive of the car I saw online and answered all my questions. When I went through the paperwork process of purchasing the vehicle, he made sure everything was correct and nothing extra was added without my knowledge. Would highly recommend working with him in the future!
I delt with Avery Bilensky. He Treated me really well and made sure I got what I wanted. NOT too pushy at all. He asked what my needs were and helped zero in on the best choices for me. after i bought they car, he went above and beyond by delivering it to my house. Overall I had a satisfying experience and will buy from these guys again.
Steve was very helpful he showed me whatever car I wanted to look at and broke down the costs clearly . He was awesome
The employees, Steven and Christina, were great to work with and had a great experience purchasing my new car.
We are very happy with the quality of the car, and the service provided by Bill Farra. He really took the time to find the perfect vehicle for us.
I had an absolutely fantastic experience working with Chandler and the team while buying my jeep. Thank you! You have a customer for life!
This was my best experience at a dealer! Worked with Brian and I got my 2023 Jeep Grand Cherokee with a monthly payment I could work with. I’m so happy with my new Mom Car and the kids love it too!
Clean dealership very nice employees. I was working with Brian in buying a new jeep and he made the experience of buying a new car very easy and comfortable, wasn’t pushing for a sale. I recommend working with Brian if you want a 5star experience. Definitely going back and working with Brian.
We bought a car from Chandler last week, the whole time we were treated like VIP. We love our new car
The best experience I had when I was in my vication and you guys made my day go the best customer service I ever experienced i fount what I’m looking for and very nice people I feel like at home and treated very nice thank you for helping me find a rubican the dream I always wanted
Steve was awesome and we had no pressure to buy. They we also very willing to work to get us exactly what we wanted and at a good price. We would definitely recommend them.
Great job Bill Farra showing and explaining the complex workings of our new 4Xe. Also thanks to Steve Walsh and Brett Barnes for handling our first leased vehicle.
Seamless experience leasing our Wrangler 4xe from Bill Farra and the team. Quick, meticulous and friendly!!
Lots of Jeeps & Subarus to choose from & friendly staff. Enjoyed working with Adrian Contreras. Adrian was very knowledgeable about each model including difference from car to car.
Curtis Sprague, was a very kind, caring, and helpful with working with us and making the experience as easy and stress free as possible. We enjoyed working with him and had a nice experience.
They had a great selection on top of the fact that it was the best service I’ve ever had at a dealership! Roxie was such a joy to work with and right when I thought it couldn’t get any better I met Christina. Being a young woman I am always treated so weirdly walking into dealerships and the second I met both of them I knew it was the right day and move. They both went above and beyond to make sure I had everything I needed and answered my questions. We also just had so much fun! ...
